 | Level: Introductory Rational Staff, Staff, IBM
15 Dec 2004 from The Rational Edge: Here is a chapter from a new book that supplies patterns that managers can use to affect change within their organizations. Based on the experiences of hundreds of managers, the patterns cover every stage of the change process, from knowledge-gathering to confirmation.
from Fearless Change by Mary Lynn Manns and Linda Rising
Addison-Wesley Professional, 2004
Without change, organizations lose their competitive edge. However, they have a difficult time making changes for many reasons: Changes are hard to initiate and even harder to sustain; they take too long; and people resist them. In Fearless Change, Mary Lynn Manns and Linda Rising offer forty-eight proven techniques, or patterns, for implementing changes in organizations or teams of all sizes, and show you how to use them successfully.
Designed for managers, the book will help you:
- Understand the forces in your organization that drive and retard change.
- Plant the seeds of change.
- Drive participation and buy-in, from start to finish.
- Choose an "official skeptic" to sharpen your thinking.
- Make your changes appear less threatening.
- Find the right timing and the best teaching moments.
- Sustain your momentum.
- Overcome adversity and celebrate success.
Drawing inspiration from the "pattern languages" that guide software development and other disciplines, the authors have created patterns for every stage of the change process: knowledge, persuasion, decision, implementation, and confirmation. Based on the experiences of hundreds of leaders, these easy-to-use patterns offer insight into change-agent behavior, organizational culture, and different participant roles. Chapter 3 describes the "Evangelist" pattern, which encompasses four smaller patterns covering the entire change process.
*Chapter 3 is reprinted in its entirety by permission of Addison-Wesley Professional.
Chapter 3 158k
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